Responsibilities
Juanita Gadsden provides claims support in a wide range of industries, including construction and real estate. In her role, she assists with all aspects of the claims process, including receiving, analyzing, and submitting claims to insurance carriers on behalf of our valued clients. Additionally, she conducts coverage analysis consultations, offers guidance on claims matters, aids in insurer negotiations, monitors ongoing claims, and supports clients with internal claims management programs. Juanita actively advocates for clients, promoting collaboration and resource optimization while ensuring insurers adhere to fair and prompt claim-handling practices, always prioritizing clients’ best interests in claim resolutions.
Background
Prior to joining Conner Strong & Buckelew, Juanita was a Claim Director at Chubb Insurance Company, one of the world’s largest multi-line property and casualty insurance companies. Juanita was the point person on several specialized, high-profile accounts where she handled complex property and casualty claims, with a specialty in coverage analysis, general liability, commercial auto, product liability, product recall and excess liability claims. Before Chubb, her extensive insurance career also included working in the excess casualty groups at AIG and XL Catlin Insurance Company. Her industry peers and business partners highly respect Juanita’s knowledge and collaborative approach in attaining optimal results.
Education
Adelphi University – Bachelor of Business Administration