Michelle Leighton

Vice President, Senior Claims Consultant

mleighton@connerstrong.com

Responsibilities
Michelle Leighton is a Vice President and Senior Claim Consultant for Conner Strong & Buckelew. She serves as a claims advocate for her clients in all aspects of the claim process to ensure claims resolutions are in our clients best interests. She also works with her clients to develop and implement internal claims management programs and provides technical expertise and support on claims-related matters.

Background
Prior to joining Conner Strong & Buckelew, Leighton was Vice President of Claims for The Graham Company. She provided leadership and strategic direction to their Claim Services department. Her dedication earned her positions on Graham’s Leadership Group, Management Committee and Board of Directors, where she was involved in strategic planning and policy making to advance the company in all aspects of agency management. Concurrent with her management responsibilities, she spent her career as a Senior Consultant, where she managed and designed claims management programs for their larger more complicated accounts for a variety of business sectors with notable expertise in Governmental Entities and Owner Controlled Insurance Programs (OCIPs).

Education
Temple University – Bachelor of Business Administration in Human Resources Administration

Professional Designations
Associate in Claims (AIC)