Responsibilities
Colleen Davenport has over 25 years’ experience in the insurance industry. Her responsibilities include overseeing a consulting practice and benefits communication team in addition to client management. She sets strategic goals and direction for the designated practice to ensure the success of the division. Davenport is responsible for key business performance measures including but not limited to development of a standard suite of services for clients, impeccable delivery of those services, and execution and successful closing of opportunities to grow accounts to support the designated sales initiatives. She creates, coordinates, and implements new services, programs and initiatives as needed to support service, retention, and sales goals.
Background
Prior to joining Conner Strong & Buckelew, Colleen spent 13 years with Independence Blue Cross (IBC) in Human Resource Department and Account Management. Her responsibilities in Human Resources included Recruitment, Strategic Planning and Employee Benefits Design and Strategy. In 1998, Colleen joined IBC’s subsidiary, AmeriHealth, as Senior Account Executive. In this role, she was responsible for managing health insurance and pharmacy programs for AmeriHealth’s large group clients including the Federal Employees Health Benefits Program and several large hospital systems.
Education
Temple University – Bachelor of Business Administration (BBA) with a Concentration in Statistics & Marketing
Professional Designations
Certified Employee Benefit Specialist (CEBS)
Group Benefits Associate (GBA)
Compensation Management Specialist (CMS)
NJ Health & Life Resident License
Member of the International Society of CEBS
